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This document (and the other documents it refers to) contains the terms and conditions on which you may use www.revglue.com (the “Website”), whether as a guest or a registered user (the “Terms”). The Terms are a legally binding contract between you and RevGlue Ltd. The contract sets out your rights and responsibilities when you use the services provided by RevGlue Ltd, which may include, but is not limited to, our mobile app, web application, website and any other services (collectively, the “Services”) so please read it carefully.
You will be deemed to have accepted these Terms when you visit the Website and whenever you use any of our Services.
ABOUT US
www.revglue.com is a website operated by RevGlue Ltd (“RevGlue”, "we", “our” or “us”). We are registered in England and Wales under company number 10541218 and VAT Registration Number 369790339. Our registered office address is RevGlue Ltd, Universal Square, Devonshire Street North, Ardwick, M12 6JH and our contact email address is support@revglue.com.
YOUR PRIVACY
We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services, and it’s also a part of our Terms, so please read it here https://www.revglue.com/page/privacy-policy. By visiting the Web Application and/or using the Services, you consent to our processing of your personal information as described in our Privacy Policy, and you warrant that all data provided by you is accurate.
RevGlue is a Data Controller within the meaning of the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulation (“GDPR”) in effect from 25 May 2018. RevGlue shall process all your personal data in accordance with the DPA and the GDPR.
CREATING AN ACCOUNT
You may be required to create an account on the Website to use or access some of the Services. Here are a few rules about creating and using accounts with RevGlue.
A) The information you provide to us must be accurate. You are not permitted to use false information or impersonate another person or company through your account and doing so is a breach of the Terms.
B) You are responsible for your account. You are solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose billing information is on the account will ultimately be responsible for all activity. If you register as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business.
C) As we mentioned above, you are solely responsible for any activity on your account, so it’s important to keep your account password and any device from which you access the Services secure. If accessing the Web Application/ Services via a mobile device, we recommend that you do not jailbreak or root the device (this is the process of removing software restrictions and limitations imposed by the official operating system of your device as doing so could make your device vulnerable to malware, viruses or malicious programmes, compromise your device’s security features and may affect the functionality of the Services.
D) These Terms do not create any agency, partnership, joint venture, employment or franchisee relationship between you and RevGlue.
YOUR USE OF THE WEBSITE/ OUR SERVICES
We allow access to our Web Application/the Services on a temporary basis and we reserve the right to withdraw, restrict or change our Services at any time and without notice. We will not be liable if for any reason the Services are unavailable at any time or if the content is changed or out of date.
You must treat as confidential any user identification code, password or other security feature in relation to the Web Application/ the Services. If, in our opinion, you aren’t complying with the Terms, we have the right to disable any such code, password or feature at any time.
It is your responsibility that anyone who accesses the Web Application/ the Services through your internet connection is aware of these Terms and complies with them.
We grant you a limited, non-exclusive, non-transferable and revocable licence to visit the Web Application/ use the Services—subject to the Terms and the following restrictions:
A. You agree that you will not violate any laws in connection with your visiting the Website/ use of the Services. This includes any local, national and international laws that may apply to you.
B. You are responsible for paying any fees or subscription payments that you owe to RevGlue within. You are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through the Web Application/ our Services.
C. You agree not to “crawl,” “scrape,” or “spider” any aspect of the Web Application/ the Services or to reverse engineer or attempt to obtain the source code of the Services. You shall not misuse the Web Application/ the Services by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Web Application/ the Services, the server on which the Web Application is/ any of the Services are stored or any server, computer or database connected to the Web Application/ Services. You must not attack the Web Application/ Services via a denial-of-service attack or a distributed denial-of service attack. By failing to comply with this provision, you would commit a criminal offence and your right to access the Web Application/ use the Services will cease immediately and we will report your actions to the relevant authorities.
D. The name RevGlue and other marks, phrases, logos and designs that we use in connection with our Services, are trademarks, service marks or trade dress of RevGlue in the UK and other countries. You require our express written permission to use our trademarks, service marks or trade dress.
INTELLECTUAL PROPERTY RIGHTS
Save as described elsewhere in the Terms, we are the owner or the licence of all intellectual property rights in the Website / the Services and are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the Website/ the Services for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website or mobile app) any aspect of the Website/ the Services (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use the Website/ the Services will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
FEES AND PAYMENT
RevGlue operates using the following fee structures and payment modules depending on a user’s specific requirements.
The following modules are specifically designed for affiliates.
I. Data, WordPress Plug-Ins and WordPress Templates Modules. These data sources module is provided on a subscription basis, either monthly or yearly. The subscription fees are detailed on our website and they are provided on a continuous basis with automatic accruals. All automated payment will be deducted from the users provided debit or credit cards and the payments are taken by Stripe.com payments on our secure website that uses GeoTrust SSL certificate. Users of the subscription based affiliate modules have the right to cancel their subscription at any time. Any payment already made is non-refundable.
II. Stats Modules
This module is also offered on a subscription basis, either monthly or yearly. The subscription details and fees is mentioned on the website and they are provided on a continuous basis with automatic accruals. All automated payment will be deducted from the users provided debit or credit cards and the payments are taken by Stripe.com payments on our secure website that uses GeoTrust SSL certificate. Users of the subscription based affiliate modules have the right to cancel their subscription at any time. Any payment already made is non-refundable.
III . Wordpress Modules
This module is provided on a one-off payment basis. They are not subject to any further subscription fees. The cost of these templates is mentioned on the RevGlue website. All the payments made on this module are deducted from the user’s credit or debit cards and the payments are taken with Stripe.com payments on our secure website that uses GeoTrust SSL certificate. Any payment already made is non-refundable.
IV. – Wordpress Plugins
This module is provided free to charge to everyone. Users can download and install it on their servers themselves. However, we offer an additional service to those how are not technically familiar on how to install a software on the web servers. This is an optional service and provided on user’s request. Users must purchase tech credits from the support module and discuss the project requirements with our team. A quote will be provided to them before the job is scheduled. User can purchase tech credits and his tech credits will be deducted for each job he or she may request from RevGlue.
V – Tech Credits
This service is provided as on-going technical support. Users can purchase tech credits in blocks and use them for different technical support with RevGlue staff such as Wordpress plugins hosting setup or asking our development team for additional customisations on their Wordpress plugins or templates.
VI - Revenue Share Publisher Modules
The following modules are specifically designed for publishers.
RevSocial, RevLinks, RevAds and RevEmbed.
These modules can be utilised for free subject to a commission. RevGlue will retain a commission of 20% of any profit generated by the sales made through the Publisher Modules and 80% is to be retained by the user. The user is entitled to receive his commission share upon the following conditions:
A – Reaching a target of £100 in their payable commission status for publisher modules or;
B – Or automatically after 180 days of commission being earned without any payable limit or;
C - Or when the user account is closed.
Payment will be transferred from RevGlue to the user’s bank or Paypal account using the details provided by the user via the website.
All commissions are converted automatically from the confirmed status to payable after 30 days. Refer to each commission status below.
Commission Statuses
A – Pending
This is when the sale has been confirmed but the retailer has not agreed to pay the commission. This could be due to several reasons, such as the user not having received the product or service yet, the user has the product or service but they are eligible for full refund period or user payment is pending on their order.
B – Failed
This is when the sale has been cancelled and the retailer is not offering the commission on the sale. This happens when the user either cancels the sale due to any reason or returns the product or service. It could also be that the retailer could not fulfil the order due to stock, user payments or delivery issues. The sale could be cancelled instantly or within the free returns time period.
C – Confirmed
This is when the sale has been successfully received by the retailer and the user is happy with the service or product he had ordered. The retailer will change the status of the commission to ‘Confirmed’ which will non-reversible on the affiliate networks and RevGlue will receive commission for all sales with ‘Confirmed’ commissions and revenue is then shared with the user via their website account. It can take between 1 and 30 days for a sale’s status to change from ‘‘Pending’ to ‘Confirmed’.
D – Payable
Once the sale is Confirmed and RevGlue’s dynamic system changes each sale status into Payable after 30 days for users to request cash out. User must wait for 30 days for each sale to convert from Confirmed or Payable. This is because it can take up to 30 days for the commission to be paid by the stores and received by RevGlue.
We reserve the right to change our fees from time to time as to see fit and will notify you for any change giving you a month’s notice prior to any change coming into effect.
All payments will be processed securely through Stripe.
PAYMENT TERMS
We will attempt to take the first payment straight away. Your subscription will start as soon as the first payment has been successfully processed and will continue until you cancel your account with us.
For monthly and yearly payment plans (but not one-off payments), we will take recurring payments as near as possible to the same day every month or year as applicable.
For monthly and yearly payment plans (but not one-off payments), we may increase the subscription fee at any time, but we will tell you at least 30 days before the increase takes effect. If you wish you may then cancel your subscription provided you do so at least three business days before the increase takes effect.
You may cancel your subscription at any time by clicking the cancellation link on your account page. Any payment already made is non-refundable, but if you cancel at least one day before your next scheduled payment then that payment will not be taken.
YOUR CONTENT
Content that you post to the Web Application is your content, and includes (but is not limited to) anything you post using the Web Application such as usernames, profile pictures, photos, drawings, descriptions, reviews, comments, videos, etc (“Your Content”).
A. Responsibility for Your Content. You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it or uploading it to the Web Application.
B. Permission to Use Your Content. By posting Your Content to the Website / through our Services, you grant to RevGlue a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to RevGlue the right to sub-license these rights, and the right to bring an action for infringement of these rights. We don’t claim any ownership to Your Content, but we have your permission to use it to help RevGlue function and grow. That way, we won’t infringe any rights you have in Your Content and we can help promote Your Content.
C. Rights You Grant to us. By posting Your Content, you grant RevGlue a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content to provide the Website/ the Services and to promote RevGlue or the Website/ the Services in general, in any formats and through any channels, including across any RevGlue web applications or other Services or third-party website or advertising medium. Your Content will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties.
D. Reporting Unauthorized Content. We take intellectual property rights very seriously, and are committed to following appropriate legal procedures to remove infringing content from the Website / the Services. If content that you own or have rights to has been posted to the Website/ Services without your permission and you want it removed, please contact us at the email below. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice. If any third-party claims that any material posted or uploaded by you to the Web Application/ the Services violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them. We’ll notify you if that happens.
E. RevGlue partners with Google Analytics to use tracking technologies and uses Application Program Interface (“APIs”) (for affiliates to obtain data from RevGlue.com).
ACCESSING THE SERVICES
Certain functions of the Website / the Services, will require an active internet connection. The connection can be Wi-Fi, or provided by a mobile network provider, but RevGlue cannot take responsibility for the Website/ the Services not working at full functionality if you do not have access to an active internet connection. In using the Website/ the Services, you accept responsibility for any charges incurred for the cost of data for the duration of the connection while accessing the Web Application/ the Services, or other third party charges, including roaming data charges. If you are not the bill payer for the device on which you’re accessing the Website/ the Services, please be aware that we assume that you have received permission from the bill payer for using the Website/ the Services.
LIMITATION OF LIABILITY
The Website / Services are provided without any guarantees, conditions or warranties as to their accuracy or functionality. To the full extent permitted by law, we hereby expressly exclude:
This does not affect any liability which cannot be excluded or limited under applicable law, including death and personal injury.
RELIANCE ON INFORMATION AND LINKS
Any content made available on the Website / the Services (including links to other sites, apps and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through the Services meet your specific requirements.
TERMINATION
You may terminate your Website and Application account with RevGlue at any time by deleting it from within the website through the ‘My Account’ section. Terminating your account will not affect the availability of some of your content and any outstanding payments owed to us will still be payable.
Your account will remain active for 7 days from the date of your request to delete it. This is so we can pay you any monies still owing on the Publisher Modules. It also serves as a ‘cooling off’ period in case you change your mind and decide to keep using the Services.
Once you terminate your account, all monies we owe you will be paid within 8 calendar days via your default payment option. You must provide bank or Paypal account details for the monies to be paid to you and set the payment method as the default payment method under the payment options menu.
Once an account has been deleted it can never be reopened nor a new account set up with the same email address.
We may terminate or suspend your account (and any related accounts) and your access to the Website/ the Services at any time, for any reason, and without advance notice. If we do so, it is important to understand that you don’t have a contractual legal right to continue to use the Web Application/ our Services. We may refuse access to anyone at any time for any reason.
If you or we terminate your account, you may lose any information associated with your account, including any content created by you.
We reserve the right to change, suspend or discontinue any of the Website/ the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Website/ the Services may have on you, including your income or your ability to generate revenue through the Web Application/ the Services.
The Terms will remain in effect even after your access to the Services is terminated or your use of the Website/ the Services ends.
Once your account has been deleted and any outstanding monies owed by either party to the other have been paid, your account will be deleted permanently and all your personal and financial data will be deleted from our servers, apart from your email address associated with the account, will be deleted from our servers within 28 days. The only reason we retain your email address is so that a second account cannot be set up using the same email address. You are referred to our Privacy and Cookies Policies for further details of how we obtain, process and retain your data.
If you terminate your account, all the money RevGlue ows you will be paid in the next 8 days in your default payment option. You must provide a bank or paypal details where that money will be paid to you and set that payment method as default under your payment options menu.
ENTIRE AGREEMENT
These Terms, including all of the other documents that make up the Terms, supersede any other agreement between you and RevGlue regarding the Website/ the Services. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms.
CHANGES TO THE TERMS
We may amend the Terms at any time by amending this page or, if we believe the changes are material, we will let you know by i) notifying you via the Website/ the Services, or ii) sending you an email or messages about the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Web Application/ the Services following the changes constitutes your acceptance of the updated Terms.
DISPUTE RESOLUTION
In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the LCIA Mediation Rules.
If the dispute is not settled by mediation within 365 days of the commencement of the mediation, or such further period as the parties shall agree in writing, the dispute shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause.
JURISDICTION AND APPLICABLE LAW
The applicable law is the law of England & Wales whose courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
CONTACT INFORMATION
If you have any questions about the Terms, please email us at support@revglue.com.
Last updated: 1st Jan 2018.
